This page is a resource for up-to-date information on facilities, programs and services that may be impacted as a result of containment measures the Municipality has put in place to try and prevent the spread of COVID-19. Information from Health Officials may change and in turn may impact our operations.
This page will be updated regularly.
The entire Province of Ontario has moved into an Emergency Brake shutdown. The colour-coded COVID-19 response framework has been paused.
Vaccination Information
Book a Vaccination Appointment with Durham Region
Vaccination Clinic Schedule for North Durham effective March 29, 2021
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Clinic hours are 10:30 a.m. to 8:30 p.m.
Scugog Community Recreation Centre clinic date are listed below:
1655 Reach St. Port Perry, L9L 1P2
March 2021
Wednesday, March 31
April 2021
Thursday, April 1
Sunday, April 4
Monday, April 5
Friday, April 16
Saturday, April 17
Wednesday, April 21
Thursday, April 22
Sunday, April 25
Monday, April 26
May 2021
Friday, May 7
Saturday, May 8
Wednesday, May 12
Thursday, May 13
Sunday, May 16
Monday, May 17
Friday, May 28
Saturday, May 29
Visit the Durham Region COVID-19 Vaccines page for updates on the implementation plan
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Durham Region COVID-19 Vaccination Transportation Options
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| Several free or low-cost transportation options are available to individuals looking to attend a vaccination clinic within Durham Region, if transportation is a barrier.
See transportation options for Durham Region COVID-19 Vaccination Clinics
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AstraZeneca vaccine available to individuals aged 40+ in select pharmacies
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Two pharmacies in Port Perry will be offering the AstraZeneca vaccine, to adults 40 years and older, as early as April 20, 2021,. Vaccines are only available by appointment, no walk-ins will be accepted.
Visit Pharmacy Associates of Port Perry or Port Perry Remedy's RX to book a vaccination appointment online.
Pharmacy Associates of Port Perry
11 Water St. Unit B
905-985-9200
Port Perry Remedy's RX
1893 Scugog St.
905-985-3308 |
Recent Durham Region Vaccine Update
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May 3, 2021 - Beginning Monday, May 3, vaccination eligibility expands to age 50+. Residents 50 years and older will be eligible to register for the COVID-19 vaccine at any Health Department clinic effective Monday, May 3 at 9:00 p.m. For a full list of current priority groups visit www.durham.ca/covidvaccines. Eligible Durham Region residents can book an appointment at www.durham.ca/vaccineappointment. Individuals who need assistance to book an appointment can call 1-888-444-5113.
April 30, 2021 - Beginning Friday, April 30, vaccination eligibility expands to age 55+. Durham Region Health Department is expanding eligibility for COVID-19 vaccine to area residents 55 and older.
April 7, 2021 - Health Department expands eligibility for COVID-19 vaccine to residents 60+
Whitby, Ontario, April 7, 2021 – Vaccination Eligibility expands to age 60+. Durham Region Health Department is expanding eligibility for COVID-19 vaccine to area residents 60 and older, or those who will be turning 60 in 2021. While the Health Department recently expanded eligibility to individuals in the Highest-Risk and High-Risk Health Conditions groups and residents in High Risk Congregate Living Settings. For a full list of current priority groups visit www.durham.ca/covidvaccines.
Eligibility for vaccine now also includes residents 50-plus living in “hotspots” in Ajax and Pickering in several postal code areas as identified by the province including L1S, L1T, L1V, L1X and L1Z. Individuals in the identified hotspots must register for appointments at either the Ajax or Pickering clinics as appointments have been reserved at these sites and must show proof of address when arriving at the clinic.
Eligible Durham Region residents can book an appointment at www.durham.ca/vaccineappointment. Individuals who need assistance to book an appointment can call 1-888-444-5113. Bookings for both groups will open on April 8 at 6 p.m. for appointments that begin on April 13.
Durham Region residents are welcome to attend a clinic in any area municipality. Appointments are now available at Health Department clinics in Ajax, Clarington, Pickering and Whitby. These clinics operate daily from 10:30 a.m. to 8:30 p.m. Clinics in north Durham – Brock, Scugog and Uxbridge – operate on a rotating basis, with one clinic scheduled for Brock and two clinics each scheduled for Scugog and Uxbridge every week, these clinics all operate from 10:30 a.m. to 8:30 p.m.
Residents are asked to book only one appointment per person. Also, if you already have an appointment and choose to book for another time or at a different clinic location, please remember to cancel the first appointment to avoid duplication, helping to ensure appointments are available for everyone.
It should be noted that while the province also has a provincial booking system for COVID-19 vaccination appointments, Durham Region residents who access the provincial booking system will be transferred back to the Durham Region booking system. It is recommended that area residents continue to use www.durham.ca/vaccineappointment or call 1-888-444-5113 to book appointments.
The Health Department is still experiencing a shortage of vaccine. The ongoing operation of clinics is dependent on vaccine supply which is received from the province. For a listing of all clinic locations or for more information on the COVID-19 vaccine distribution plan for Durham Region visit www.durham.ca/covidvaccines.
For more information, please contact the Health Department
Read the full article on the Durham Region Website
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COVID-19 Vaccine Facts and FAQ's
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Durham Region Health Departments Facts and FAQ's on the COVID-19 vaccine
Durham Region Health Department Debunking the Myths on the COVID-19 vaccine
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Last week, the Province of Ontario declared, for the third time, a state of emergency in response to the third wave of the COVID-19 pandemic and the variants of concern (VOC). On April 16, the province extended the stay-at-home order and included further restrictions. The province announced that everyone is to remain at home with exceptions for essential purposes, such as accessing essential medical care, for essential work, going to the grocery store, pharmacy, bank, walking pets or exercise. Fresh air and physical exercise is important and is permitted for individuals or with people in your household only, and within the community where you live. Outdoor public and social gatherings are limited to members from the same household.
All Township of Scugog public facilities will remain closed and in-person programs and events have been cancelled or moved to virtual where possible.
As the weather begins to warm, we can appreciate that residents want to get outside for leisure and exercise. In Scugog, the updated orders will impact some recreation areas in the community. To follow is a list of areas that may be used by individuals or members of the same household:
- Parks and Trails
- Playgrounds
- Off-leash dog park
Parents and their children must maintain a 2 metre physical distance from others. Public Health recommends to wear a mask even when outdoors. Playground and other equipment are not sanitized and must be used at your own risk.
While some recreation amenities will be available for use to the public, there will be limited access to some areas, and absolutely no organized group play or organized team play will be permitted.
The following areas will be closed:
- Skate Parks
- Tennis courts
- Soccer Fields
- Basketball Courts
- Disc Golf Course
- Outdoor Fitness equipment
- Picnic sites and picnic tables
- Boat launch
We all have to do our part as we continue to fight the spread of COVID-19. Residents and business owners are asked to visit ontario.ca for the full list of changes. Please follow the stay-at-home order, keep a 2 metre (6 feet) distance between yourself and others, wear a mask or cloth face covering even outside and sanitize your hands often.
Our Municipal Law Enforcement Officers have provincial authorization to enforce emergency orders of the Province. DRPS has also updated their protocols related to provincial orders.
For additional information about this closure and all COVID-19 updates, visit scugog.ca/covid19. To report a violation of the order in our parks and recreation areas, please email bylaw@scugog.ca or call 905-985-7346 ext. 121. You may also report to DRPS by phone using the non-emergency COVID-19 line at 1-888-579-1520.
Due to the evolving nature of the situation, protocols, guidelines and closures may change. Please visit scugog.ca/covid19 or follow @TwpofScugog on social media for updates.
FAQ's for the Provincial Emergency and Stay-at-Home Order
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| Is travel within Ontario permitted? |
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Individuals and families should not travel to other regions except for essential reasons or when absolutely necessary.
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| When should individuals leave their homes? |
| Trips outside of the home should only be for essential reasons (essential work that cannot be done remotely, school and childcare, groceries/pharmacy, essential health care, assisting vulnerable individuals, or exercise and physical activity. |
| What are the gathering limits for organized public events and social gatherings? |
- Indoors: prohibited, except with members of your household (or one other household if you live alone)
- Outdoors: gatherings limited to members of the same household (the people you live with)
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| When do employees need to wear a non-medical face mask or face covering? |
| Employees performing work for the business or the organization in an indoor area that is accessible to the public, must wear a mask or face covering in a manner that covers the nose, mouth and chin. Employees must also wear a mask when working behind a plexiglass barrier and in areas that are not accessible to the public when 2 metres physical distancing cannot be maintained. |
| Do employees need to wear personal protective equipment (PPE)? |
| Yes, when staff are working within 2 metres of someone not wearing a mask or face covering and are not separated by a plexiglass barrier, they must wear PPE that protects a person’s eyes, nose and mouth. PPE may include eye protection/face shield and a medical/procedure mask etc. |
| When do masks/face coverings need to be worn by individuals? |
| Individuals are required to wear a mask or face covering in the indoor areas of businesses or organizations that are open. Wearing a mask or face covering is also necessary outdoors when 2 metres physical distancing cannot be maintained. |
| Do businesses and organizations have to conduct screening of employees and/or visitors? |
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Every person who works at the business or organization and essential visitors (e.g. individuals providing a service in the establishment who are not employees in the workplace such as delivery and maintenance people) must be actively screened before they enter the premises. The province has created a screening tool that can be used to screen workers.
All businesses and organizations must post signs at all entrances to the premises in a conspicuous location visible to the public, that inform individuals on how to screen themselves for COVID-19 prior to entering the premises.
Region of Durham Community and Reopening Tool Kit includes Signage and Resources.
For businesses and/or organizations that are required to actively screen patrons and/or customers the Province has developed a tool that can be used.
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| What businesses and organizations are required to actively screen patrons before entry into the facility? |
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The following businesses and organizations are required to actively screen patrons before entry:
- Indoor malls
- Restaurants, bars and other food and drink establishments (not required for take-out, drive through or delivery)
- Sport and recreational fitness facilities
- Meeting and event spaces
- Personal care services
- Casinos, bingo halls and gaming establishments.
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| What is active screening as it pertains to COVID-19? |
| Active screening is a method to ensure people are not at risk or exhibiting symptoms or COVID-19 in determining if a person may enter the facility. Active screening can be done by telephone, app, questionnaire, interview etc. |
| What is a safety plan? |
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A safety plan is designed to reduce risk of COVID-19 transmission within the facility. A safety plan should include:
- Screening people who enter the facility.
- Supporting self-isolation for workers with symptoms and workers who are close contacts of COVID-19 cases.
- Ensuring people maintain a physical distance of 2 metres or more.
- Having workers, clients and visitors wear masks.
- Disinfecting surfaces and objects.
- Supporting hand hygiene, particularly handwashing.
- Reminding workers about good cough and sneeze etiquette and to avoid touching their face.
- Working with the local public health unit if any workers have COVID-19 or are exposed to someone with COVID-19.
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| What are the additional requirements for the safety plan? |
- A safety plan must be in writing and be made available to any person for review based on a request.
- A copy of the safety plan must be posted in a conspicuous place where it can be viewed by staff and patrons.
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| Is there a safety plan template? |
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Yes, a template is available on the Provincial website.
The Health Department has created a COVID-19 Workplace Safety Plan resource.
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Status Provincial Emergency Orders and the Municipality
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Durham Region has been moved into a Provincewide, Emergency Brake Shutdown
Please visit Durham Region Public Health for guidelines and recommendations regarding COVID-19.
Section 22 class orders and special instructions issued by the Durham Region Medical Officer of Health.
At the beginning of COVID-19, Scugog Mayor Declared a State of Municipal Emergency The state of emergency remains in place for Scugog. Scugog is part of the Durham Region Public Health unit.
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Scugog continues to deliver services during COVID-19 Recovery Framework
Municipal Office - No public access, alternative service available
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Fire Administration - No public access, alternative service available
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- All front counter services are available by telephone, email and/or electronic meeting. Please email or phone the department contact to make arrangements
- Emergency calls will be responded to providing resources are available
- Non-emergency calls may be handled without a response
- Both stations are closed to the public
- Legislated code enforcement inspections to be scheduled only. Inspections must take into consideration occupancy risk, inspector safety prior to scheduling an appointment. Virtual inspections are preferred
- Meeting rooms are closed
- Visitors must have an appointment and are limited to contractors providing maintenance or service
Visit the Fire and Emergency Services page for fire protection, prevention and emergency planning information
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Scugog Community and Recreation Centre - No public access
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- All Community Centres and halls will remain closed to the public with the following exceptions:
- Scugog Community Recreation Centre will continue to house the vaccination clinic
- Prince Albert Hall will remain a COVID-19 assessment centre
- The Scugog Community Recreation Centre is a Regional run vaccination clinic site. Access to the building will be limited to those with an appointment for the COVID-19 Vaccine.
- All in person recreation bookings and programs will be cancelled and virtual options will be made available where possible. Visit the registration page for more information on virtual programs.
- A refund cheque will be mailed to you. Due to the quantities of refunds, please allow for 4-6 weeks for refunds to be processed.
- Other sports or games that are likely to result in individuals coming within 2 metres of each other may not be practiced or played
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Blackstock Recreation Complex - Arena closed for 2020/2021 ice season
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The Blackstock Arena, at 3440 Church Street in Blackstock, will remain closed for the 2020/2021 ice season due to lack of ice demands and physical distancing challenges in the facility.
For questions or additional information please contact recreation@scugog.ca
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Community Halls and Meeting Spaces - No public access
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All community halls and meeting spaces are available for government and health services only.
- Limited to 10 people per facility indoors
- Limited operating hours and must be closed by 10 p.m.
- Limit of 4 people may be seated together
For information regarding community hall bookings please email recreation@scugog.ca.
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Outdoor Recreation Amenities
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The following Township of Scugog outdoor recreational amenities may open if they comply with COVID-19 health safety measures such as physical distance of at least 2 metres (6 feet) must be maintained.
Outdoor recreational amenities may be used in compliance with COVID-19 health safety measures such as maintaining a physical distance of at least 2 metres (6 feet), wear a mask or face covering and use hand sanitizer. Outdoor organized public events and social gatherings are prohibited. Outdoor gatherings with members of your own household as the only exception.
- Open Outdoor amenities include:
- Parks and trails
- Dog Parks
- Playgrounds
- Closed Outdoor amenities include:
- Baseball diamonds
- Soccer fields
- Tennis courts
- Basketball courts
- Skate parks
- Disc gold course
- Outdoor fitness equipment
- Boat Launch area
Team sports may not be practiced or played. Other sports or games that are likely to result in individuals coming within 2 metres of each other may not be practiced or played.
For information on sports field permits please email recreation@scugog.ca
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Scugog Memorial Public Library
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- Library building will be closed to the public
- Contactless pickup service is available in the lobby area
- Returned materials are quarantined before recirculating
For the complete list of what you can expect when visiting the library, visit scugoglibrary.ca
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Animal Shelter
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The Animal Shelter is currently closed to the general public. Public access is limited to pet owners retrieving impounded animals and stray animal drop-off. Please call ahead to arrange. The shelter is still staffed to provide care for animals and Animal Control Officers are available to respond to urgent matters.
Public access is limited to pet owners retrieving impounded animals and stray animal drop-off. Please call Animal Control if you are in need of assistance.
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Township of Scugog Services at the Municipal Office (181 Perry St. Port Perry)
Making Payments for Invoices and Taxes
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Tax Payments may be made through the following options:
- Township Office, drop box (drop box; cheque only, please include roll# and/or address)
- Online banking
- Telephone banking
- Pre-authorized payment (PAP)
- Credit card payments – via a third party provider (see Scugog website)
- By mail
- Payments can also be made at your financial institution
Invoice Payments
- Payments can be made at the Township Office in person or by using the drop box (drop box; cheque only please include invoice number)
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Municipal Law Enforcement Protocol for COVID-19
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Municipal Law Enforcement Officers have expanded authority to enforce Emergency Orders issued under the Province’s Emergency Management and Civil Protection Act. Our Officers will work closely with Durham Regional Police to patrol the municipality and address issues and concerns related to the Province’s Emergency Orders.
Please be aware that failing to comply with any of the emergency orders is an offence under the
Emergency Management and Civil Protection Act and subject to fines and/or jail time. Individuals are also required to accurately identify themselves to any person exercising a power under the Act. Failure to correctly identify oneself carries a fine of $750.
Municipal Law Enforcement staff are available Monday through Friday from 8:30 am to 4:30 pm to assist with Covid-19 issues/concerns. You can report a violation of the Emergency Orders to the Township through our online portal (Report a complaint) or by calling 905-985-7346 ext. 121, or to Durham Regional Police at 1-888-579-1520, ext. 5802.
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Building Inspections
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Inspection services during Red- Control Level for COVID-19 - Effective February 16, 2021
All structural inspections on unoccupied buildings will be inspected on site with only the inspector in the building. All required paperwork for the inspection shall be emailed to the inspector prior to the inspection.
- All inspections shall be accompanied by a signed COVID checklist and shall be signed by both the inspector and the permit holder.
- All inspection requests for occupied buildings will be postponed to a later date.
- All structural inspections on unoccupied buildings will be inspected on site with only the inspector in the building. All required paperwork for the inspection shall be emailed to the inspector prior to the inspection.
- Any enclosed unoccupied buildings required to have an insulation, plumbing or HVAC inspection will be inspected with only the inspector in the building.
- All outdoor inspections will be performed on site and all participants shall follow the provincial mandated COVID precautions.
- At no time shall documents be received on site. All inspection reports shall be emailed to the applicant.
- All sites shall have clear and safe access for the inspectors and shall follow the occupational health and safety act regulations.
- All scheduling inspection requests should be made 96 hours in advance when possible.
Please note any failure to follow the instructions of the province, building inspector or the provisions of the Ontario Health and Safety Act will result in the immediate termination of the inspection.
The Township of Scugog Building Department is taking every precaution to protect our staff and the public while trying to provide our essential services. We understand the needs of the residents in Township of Scugog and thank all who are following the provincial requirements.
All inspection requests will continue to be scheduled through the Development Services Associate at building@scugog.ca or by calling the Municipal Office at 905-985-7346 ext. 169.
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Stay Connected - Local Resources for All Residents - Community Isn't Cancelled
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Stay Connected Scugog
The best way to stop the spread of COVID-19 is to stay home and avoid making non-essential trips in the community. Here are some ways you can practice physical distancing, while staying connected socially.
Have ideas? Share them with us! Connect with us on Facebook @Township of Scugog and Twitter @TwpofScugog to share how you’re staying connected while doing your part to physically isolate.
We’re in this together – #CommunityIsntCancelled
We’re all in this together, you are not alone. Resources to continue to help you should you need them.
Durham Region COVID-19 Community Support Line
Community Support Service Agencies have come together to provide support to the Durham Region community during the Covid-19 Pandemic. Residents at risk can access support services by calling the Covid-19 Community Support Line, Toll Free, 1-888-332-3133
✔️ Grocery & Pharmacy Delivery
✔️ Meals on Wheels
✔️ Transportation Services
✔️ Dementia Support Services
✔️ Telephone Safety Checks
✔️ Respite
Durham Region CAREmongers
Are you isolated or home-bound? Do you need help? Volunteers are ready to assist you.
CAREmongers is a volunteer organization providing supports to get supplies to those in our communities who are quarantined or otherwise vulnerable, over 65 or immune compromised, in a safe and responsible way.
Durham Region CAREmongers are now available in North Durham.
Toll Free, 1-888-573-0982
- Follow the prompted directions to select North Durham (Scugog)
- If not connected to a live volunteer, and it is not an emergency, leave a message with your name, phone number and what you are needing help with and a volunteer will call you back.
Senior’s Reassurance Call-Out Program through Distress Centre Durham
TO REGISTER, CALL 905-430-3511
Mental Health and Well-being Resources
Feeling anxious, overwhelmed or need someone to talk to?
View the links below to find information and resources to support you.
#MindVine from Ontario Shores
Durham Region Mental Health Supports and Services
Canadian Mental Health Association – Durham
Durham Mental Health Services
Lakeridge Health
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Local Businesses Supporting the Community
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Canplex Profiles Inc. 905-985-2759, info@canplex.com, re-tooled to produce face shields to front line workers and the community.
Grocery and Pharmacy
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There are several local businesses wanting to help, below is a list of businesses offering delivery and/or trunk pick up:
- Vos’ Independent Grocer 905-985-9772, online ordering, call ahead for trunk delivery
- Foodland 905-985-2159, offering home delivery for isolated residents
- Canadian Tire 905-985-7341, online ordering and trunk delivery
- Wal-Mart 905-985-1531, online ordering and trunk delivery
- Shoppers Drug Mart Pharmacy 905-985-8886, prescription porch delivery available
- Pharmacy Associates of Port Perry 905-985-9200, prescription porch delivery available
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Local Restaurants
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| There are several local restaurants open and offering take-out and delivery food options.
** Thank you to the Port Perry BIA and The Focus for providing a list of some
of the local restaurants open and ready to serve you. **
- Bamboo Kitchen And Bar, take-out only, call to order 905-985-6668
- Captain George's Fish and Chips, take-out only, call to order 905-985-1022
- Col. Mustards Pub & Grill, take-out only, call to order 905-985-0505
- Foundry Kitchen & Bar, offering a limited take-out menu, Thursday, Friday & Saturday,
Call to order 905-982-2757
- Horn Dawgs BBQ, take-out and delivery, call to order 905-982-8851
- Jester’s Court, take-out and delivery, call to order 905-985-2775
- Marwan’s Global Bistro/ The Port Social, take-out and delivery, call to order 905-985-7224
- Old Flame Brewing Co., Shop online: shop.oldflamebrewingco.ca
- Piano Café & Inn, Online pop-up shoppe- pianocafe.ca
- Pickles & Olives, take-out only, call to order 905-982-1600
- Port Perry Smokehouse, take-out only, online orders preferred thesmokehouses.com, 905-985-7813
- Port Perry Thai, take-out and delivery, call to order 905-982-0101
- Saffron Eatery, take-out only, call to order 905-982-1106, menu online saffroneatery.ca
- The Pantry Shelf, take-out and delivery, call to order 905-985-1409, email order ebrowne928@icloud.com
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Agriculture and Farm Stores
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Our agriculture sector is strong in Scugog. There are several farms and farm markets open and ready to serve you with curbside pick-up, delivery and online orders:
- Willowtree Farms, https://willowtreefarm.ca, order on-line, delivery or curbside pick-up, in store shopping available – physical distancing precautions in place
- Yellowlees Family Farm, www.facebook.com/yellowleesfarm, pre-order by phone 905-986-0657, e-mail yellowleesfarm@gmail.com or through their online order form, e-transfers only, curbside pick-up at the farm
- Trading Post Quality Foods, www.facebook.com/tradingpostquityfoods, place and pay for order on-site using tap payment, drive-through service, curbside delivery and in store shopping all available- physical distancing precautions in place
- White Feather Farms, https://www.facebook.com/whitefeathercountrystore, Phone 905-655-4752 or email orders only whitefeatherfarms@hotmail.com
- Herrington’s Quality Butchers, https://portperrybutcher.com , Phone 905-985-1456 and email brent@hqb.ca orders only, curbside pick-up
- Zephyr Organics- Farm Share, https://zephyrorganics.com/how-to-order, online orders only, delivery and curbside pick-up
- Brooks Farm order online https://www.madebyafarmer.com, Phone order 905-473-3246, offering curbside pick up
- Otter Greenhouse, http://www.ottergreenhouses.com, Phone 905-982-4187, curbside pick-up only with tap payment
- Century Green house, https://centurygreenhouses.com, Phone 905 985 2672 and email info@centurygreenhouses.com orders accepted, delivery, curbside pick-up and safe outdoor shopping available
- Greenbank Garden Centre, https://www.greenbankgardencentre.com, Phone 905-985-7667, order over the phone, curbside pick-up
- Wright's Feeds 'N Needs www.wrightsfeeds.ca, Phone 905-986-4201, pay with credit card, dock load
- Port Perry Feeds https://ppf.ca, Phone 905-985-7363, order over the phone, trunk delivery
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Scugog Chamber of Commerce - highlighting local businesses and how we can continue to support them
info@scugogchamber.ca 905-985-4971
Port Perry BIA- highlighting local businesses located in Downtown Port Perry, from Mary Street to Simcoe Street to North Street to Water Street. info@discoverportperry.ca 905-985-0814
- Port Perry BIA have launched a gift card program. There are over 20 businesses to choose from, making it easier than ever to #SupportLocal from home. When you support small business everybody wins.
** For a limited time the Port Perry BIA will pay 30% as a THANK YOU for supporting our downtown!
Visit shopdowntownportperry.ca to purchase your gift cards online.
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Region of Durham COVID-19 Information and Updates
Durham Region Public Health Information
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Class Order issued by Medical Officer of Health, Dr. Robert Kyle on April 7, 2020
The Health Protection and Promotion Act authorizes the Medical Officer of Health to make a class order to address the risks presented by the potential spread of COVID-19 to residents of Durham Region.
Based on the continuing increase in the number of people contracting COVID-19 in Durham Region, and experiences in similar cities around the world, this is a targeted mandatory measure that will strengthen our ability to reduce the loss of life from COVID-19 and preserve and protect the capacity of our health care system to respond and to provide care for those who need it. While most people who have or may have COVID-19, as well as their close contacts, have been compliant with instructions from public health authorities to self-isolate, there are individuals who do not take these measures seriously enough. This class order is a legal tool to help us ensure that everyone who needs to, complies with the direction to self-isolate.
Status of Cases
There is increasing evidence of community transmission of COVID-19 in Durham Region. This means that the virus is spreading in the community.
The Health Department recommends that anyone who has mild cold or respiratory symptoms, such as a new cough, or sore throat be tested for COVID-19 and should self-isolate at home until while awaiting results.
If you develop worsening symptoms (fever, new or worsening cough or difficulty breathing) continue to self-isolate and seek clinical assessment using one of these four options:
- Complete an online self-assessment.
- Contact Durham Health Connection Line 905-668-2020 or 1-800-841-2729.
- Contact Telehealth Ontario at 1-866-797-0000.
- Contact your primary care provider by phone.
The Durham Region Public Health Department is actively following up with all close contacts of positive cases. Individuals who were not in direct or close contact with the cases are not considered at risk of being infected.
Status of Cases in Durham Region updated daily.
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DRPS Protocol for COVID-19
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In Durham, we have a centralized response to complaints regarding Social Distancing and violations of the Emergency Measures in place for COVID-19 and a dedicated enforcement team tasked with dealing with these issues. While we welcome these complaints and reports in any forum, please be aware that we will be forwarding your concerns and issues to the COVID team for action, as directed by our Emergency Operations Centre.
Information for Businesses on Compliance
Call the Stop the Spread Business Information Line at 1-888-444-3659 for clarification whether a situation falls under the non-compliance orders. Assistance is available Monday to Sunday, from 8:30 a.m. - 5 p.m. For more information visit: ontario.ca/stopthespread.
Report non-compliant residents and businesses
- Online at www.drps.ca under Online Services - Community Concerns
- By phone using the non-emergency line at 1-888-579-1520
The DRPS will endeavor to respond to these calls in a timely manner, however, their focus continues to be on emergency calls for service.
Report Price Gouging
Reports regarding price gouging must go directly to the Province of Ontario. File a complaint at 1-800-889-9768 between 8:30 a.m. and 5:00 p.m., Monday to Friday, or file a report online here
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COVID-19 Business Resources
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Information for Businesses on Compliance
Call the Stop the Spread Business Information Line at 1-888-444-3659 for clarification whether a situation falls under the non-compliance orders. Assistance is available Monday to Sunday, from 8:30 a.m. - 5 p.m. For more information visit: ontario.ca/stopthespread.
Need Answers to Small Business Health and Safety Questions?
Resources on Government Programs, Services and Supports for Businesses
There are resources and information for businesses in Durham Region regarding government programs, services and supports available during the COVID-19 pandemic. It is updated at least daily. investdurham.ca/covidresponse
Government Educational Resources
Health and Safety Guidance and Resources
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Please use official sources of information if you have questions
about COVID-19
