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Welcome to the Township of Scugog's Accessibility Page!
Tip of the Month - 70% of disabilities are not visible
About 1.5 million Ontarians have a disability and may face barriers to accessibility. They may find it hard to access local services, enter public buildings or use public transit. While all levels of government are working to change this, municipal governments have a special role to play.
The Township of Scugog is committed to being fully accessible to persons with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), by 2025. With Scugog's Accessibility Advisory Committee, the Township continues to identify, remove and prevent barriers for people with disabilities to be a welcoming and inclusive community by embracing accessibility and opportunity for all.
Learn about Scugog's accessible locations.
Residents with disabilities
The Scugog Fire department maintains a confidential database of residents with disabilities to provide assistance during an emergency situation. To ensure your safety during an emergency, it is vital that firefighters are aware of your individual needs. Should you wish to register, please call the Fire Hall at 905-985-2384.
Scugog's accessibility plan
View our Accessibility Plans to learn more about the Township of Scugog's efforts to become an accessible community.
- 2018 to 2022 Accessibility Plan
- 2013 to 2017 Accessibility Plan
- 2012 Accessibility Plan
- 2011 Accessibility Plan
- 2010 Accessibility Plan
- 2009 Accessibility Plan
- 2008 Accessibility Plan
- 2007 Accessibility Plan
View our list of accessible community resources.
Integrated Accessibility Standards Regulation
As part of the AODA, the Integrated Accessibility Standards Regulation (IASR) requires the Township to:
- Create policies and procedures
- Create a multi-year accessibility plan
- Acquire goods and services that meet accessibility criteria
- Provide staff training
Learn more from Scugog's IASR policies and procedures and our 2013 to 2017 Accessibility Plan.
We are committed to providing accessible services as set out in the Accessibility for Ontarians with Disability Act, 2005. If you have any accessibility needs, please contact our Committee Coordinator, Christy Harrison, at charrison@scugog.ca as soon as possible. If you require documents in formats other than conventional print, or if you have specific accommodation needs, please complete the Request for Alternate Form and Communication Support Form so we can make arrangements in advance.
Areas of accessibility
The IASR looks at four main areas for better accessibility. Learn about the actions needed to meet accessibility standards in these areas.
| Information and Communication Standard |
The Township of Scugog must:
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| Employment Standard |
To ensure accessible employment we must:
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| Transportation Standard |
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This standard is very detailed and specific relates to all conventional and specialized transportation service providers. Learn about Scugog's transportation accessibility standards. Design of public spaces
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Accessibility Standards for Customer Service
The AODA includes accessibility standards for customer service. To meet these standards businesses and organizations must:
- Provide training for all staff
- Have policies and procedures in place
- Offer alternate formats
- Have a feedback mechanism
- Provide notice of service disruptions
- Allow service animals and support persons
Learn about the Township of Scugog's Customer Service Policy and Procedures
Use the Customer Service Accessibility Report to review your organization's accessibility.
Customer service complaints
Complete Scugog's Customer Service Initial Complaint and Feedback Form to let us know what you think or to report an issue about accessibility in the community.