Welcome to the Township of Scugog's Accessibility Page!

WE NEED YOU!!   The Township of Scugog is accepting applications for committee members for the Scugog Accessibility Advisory Committee.

The role of the Accessibility Advisory Committee is to provide advice to Township Staff and Council on a wide range of Municipal processes to help make public services and facilities accessible to everyone.  To apply, complete the Application for Appointment outlining your interest, experience and general knowledge concerning appointment to the Accessibility Advisory Committee

Accessible Website

The Township of Scugog is committed to providing a website that is accessible to everyone, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website strives to be World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA compliant. Following these guidelines will help make the web more user friendly for all people.

While the Township of Scugog's website adheres to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Township of Scugog's website, please don’t hesitate to contact us.


Township of Scugog's Commitment 

The Township of Scugog is committed to ensuring that people of all ages and abilities enjoy the same opportunities as they live, work, play visit and invest in our community.

With our continued commitment to meet the requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Township of Scugog will, upon request , provide or arrange for the provision of accessible formats and communication supports as it relates to information about our Township goods, Services or Facilities. 

 Some examples of accessible formats and communication supports can include:

  • Accessible electronic formats such as HTML, MS Word and Adobe PDF files
  • Large Print
  • Reading the written information aloud to the person directly 


In June 2005, the Ontario Government passed the Accessibility for Ontarians with Disabilities Act (AODA), with a vision of a fully accessible Ontario by 2025.

With the Township of Scugog's Accessibility Advisory Committee, the Township continues to identify, remove and prevent barriers for people with disabilities to be a welcoming and inclusive community by embracing accessibility and opportunity for all.

Learn about Scugog's accessible locations.
Other Helpful Links 

Residents with Disabilities

The Scugog Fire Department maintains a confidential database of residents with disabilities to provide assistance during an emergency situation. To ensure your safety during an emergency, it is vital that firefighters are aware of your individual needs. Should you wish to register, please call the Fire Hall at 905-985-2384.

Reports and Plans

The Township of Scugog's 2018-2022 Multi-Year Accessibility Plan outlines what the Township will do to improve accessibility and meet AODA requirements.

To assist the Townshp of Scugog's Council and staff with this process, the Scugog Accessibility Advisory Committee (SAAC) provides advice on accessibility issues on a wide range of our municipal processes. Learn more about the Committee's accomplishments and their planned initiatives by reading our annual reports. 

Accessible Resources 

Accessibility Compliance Report(s)

To ensure that businesses and organizations are complying with the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) accessibility standards, all public and private organizations are required to file online accessibility compliance reports with the Accessibility Directorate of Ontario every two calendar years. 

2017 Accessibility Compliance Report
2019 Accessibility Compliance Report

Integrated Accessibility Standards Regulation

As part of the AODA, the Integrated Accessibility Standards Regulation (IASR) requires the Township to:

  • Create policies and procedures
  • Create a multi-year accessibility plan
  • Prepare an annual status report 
  • Acquire goods and services that meet accessibility criteria
  • Provide staff training

Learn more from Scugog's IASR policies and procedures 

We are committed to providing accessible services as set out in the Accessibility for Ontarians with Disability Act, 2005.  If you have any accessibility requirements, please contact our Committee Coordinator, Christy Harrison, at charrison@scugog.ca as soon as possible. If you require documents in formats other than conventional print, or if you have specific accommodation needs, please complete the Request for Alternate Form and Communication Support Form so we can make arrangements in advance.

Areas of Accessibility

The IASR looks at four main areas for better accessibility. Learn about the actions needed to meet accessibility standards in these areas.

 Information and Communication Standard
The Township of Scugog must:
  • Have a current Emergency Preparedness Plan
  • Provide accessible formats and communication supports
  • Work toward all new content on the website being accessible
  • Ensure all new content moving forward (from 2012) be accessible
 Employment Standard
To ensure accessible employment we must:
  • Have an accessible Workplace Emergency Response Plan
  • Provide accessible formats and communications supports
  • Advertise and promote accommodation
  • Document individual accessibility evacuation plans
  • Return to work process
  • Offer performance management
  • Offer career development and advancement
  • Have a redeployment process
 Transportation Standard

This standard is very detailed and specific relates to all conventional and specialized transportation service providers.

Learn about Scugog's transportation accessibility standards.

Design of public spaces

  • Applies only to new construction and planned redevelopment
  • Recreational trails and beach access routes
  • Outdoor public use eating areas
  • Outdoor play spaces
  • Exterior paths of travel
  • Accessible parking
  • Service related elements, such as counters and waiting areas
  • Maintenance and restoration of public spaces

Accessibility Standards for Customer Service

The AODA includes accessibility standards for customer service. To meet these standards businesses and organizations must:

  • Provide training for all staff
  • Have policies and procedures in place
  • Offer alternate formats
  • Have a feedback mechanism
  • Provide notice of service disruptions
  • Allow service animals and support persons

Learn about the Township of Scugog's Customer Service Policy and Procedures

Accessibility Feedback 

Have an accessibility question, comment or concern? Feedback regarding accessibility in the Township of Scugog can be submitted through regular mail, email, telephone, or by completing the Township of Scugog's Customer Service Initial Complaint and Feedback Form to let us know what you think or to report an issue about accessibility in the community.

Telephone: 905-985-7346 ext. 115
Email: accessibility@scugog.ca