Report It

By-Law Complaint

Personal information included with by-law complaints is protected by to the Municipal Freedom of Information and Protections of Privacy Act.

File a complaint

The By-law Enforcement Office looks into complaints they receive and confirms they are valid. Once a by-law violation is confirmed, the By-law Enforcement Office will strive to obtain voluntary compliance with our by-laws through public education, and mediation. If this does not work, the next step includes a Notice, an Order Requiring Compliance or legal charges.

Written complaints must be forwarded to the municipality; while the municipality will offer assistance and direction with respect to a By-law concern over the phone; staff will not initiate an investigation without first receiving the complaint in writing.

If you wish to file a formal complaint please click on the Report Online button.

View our By-law Enforcement Policy for more information about by-law complaints.

General Issue

Insurance Claim

Making a claim against a municipality 

If you believe that the Township of Scugog has been negligent in its maintenance of municipal facilities, roads, sidewalks, storm sewers, or parks, which has caused you injury or damage to your property, you can file a notice of claim against the Township of Scugog. 

What to consider when making a claim 

We recommend you consult your insurance company or insurance representative first, for advice on how to deal with your injury or damage. Your insurance coverage may be more extensive than what you can recover from the municipality.

If your insurer believes the Township of Scugog is responsible for your damages, they may seek compensation against the Township of Scugog on your behalf.

The Township of Scugog only provides consideration of your claim if it is legally responsible for your damage. 

Limitations and timelines 

There may be limitation periods and other procedural timelines that apply to your claim. You should consult your own legal counsel or insurer as required. 

Notice of understanding 

The use of profanity, abuse, threats, or bullying may result in the examiner, independent adjuster or municipal staff assigned to the claim being unable to provide any further contact, support, or consideration of your claim.

To make a claim against the Township of Scugog for injury or damages you must complete the

online Municipal Claim Form.

Pothole Issue

If you see a pothole on a Township road, you can click on the Report Online button or call 905-985-7346 ext. 112.

Report a Dead Animal

Report a dead animal to the Township of Scugog online by clicking on the Report Online button or by calling 905-985-7346 ext. 112.

Roads

Road Watch

The Township of Scugog is a part of Road Watch, a community volunteer-based program to make roads safe for the community. Various towns and cities throughout Ontario take part in this program, including our neighbouring municipalities of Oshawa, Whitby, Clarington, Pickering and the Township of Uxbridge.

Road Watch members include the Durham Regional Police Service, members of council, Township staff and members of the community. Together they make our streets safe for everyone.

You can help your community by reporting incidents, such as:

• Speeding
• Careless driving
• Disobeying stop signs and traffic signals
• Other unlawful and dangerous driving behaviour

Sidewalk Issue

Snow Clearing Issue

Street Light Issue

Website Issue