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Scugog Streamlines Services with Departmental Restructuring

Scugog – In a move to enhance service delivery and streamline operations, the Township of Scugog has restructured several departments to foster greater collaboration and efficiency across municipal services. These changes will allow for more centralized processes and stronger cooperation between departments.

Effective Monday, July 7, several changes to service delivery processes and staff alignment were implemented at the municipality. The Community Services Department—which previously oversaw Parks, Recreation, Culture, and Corporate Communications—has been dissolved, with its Parks and Recreation functions merging with Public Works. Corporate Communications, Tourism and Culture are now paired with Strategic Planning and Economic Development.

The Township of Scugog's new Chief Administrative Officer (CAO) views the restructuring as a necessary step to boost the effectiveness of corporate operations. “Following a comprehensive analysis of Scugog’s service delivery, capital projects, corporate processes, and staff functions, Council approved a series of changes,” stated Warren Mar, Chief Administrative Officer. “These measures are intended to enhance internal coordination and deliver more responsive and effective municipal services to residents.” This shift better supports projects, portfolios, and dedicates staff resources to align more closely with Council’s strategic priorities.

Key Changes at a Glance:

  • Parks and Recreation has merged with Public Works to form the new Public Works and Recreation Department. This integration aims to centralize infrastructure and community programming. A new Capital Project Coordinator role has been introduced to support asset management and accelerate capital project delivery.
  • The newly formed Communications and Strategic Projects department will deliver Corporate Communications, Strategic Projects, including strategic plans, Economic Development, Tourism and Culture, which also welcomes the Scugog Shores Museum Village and Archives.
  • By-Law Services has been temporarily reassigned to Fire and Emergency Services for a 12-month review period, after which a permanent placement will be determined.

Currently, the Township is actively recruiting for a new Director of Development Services who will primarily focus on the Development, Planning and Building portfolio. Visit our Current Opportunities page for details.

A detailed summary of services and contact information for each department can be found below:

Administration (Office of the CAO)

  • Human resources
  • Health and safety
  • Wellness and engagement
  • Inclusion, diversity, equity, and accessibility
  • Staffing
  • Occupational health and safety
  • Office of the CAO
  • Council and staff relations
  • Council service inquiries
  • External relations with other governments and MSIFN
  • Public relations

Contact: cao@scugog.ca

Communications and Strategic Projects

  • Corporate communications planning
  • News releases and media responses
  • Web and digital content
  • Social media monitoring and content creation
  • Emergency communications
  • Economic Development
  • Tourism
  • Public strategy and consultation
  • Corporate strategic planning and initiatives
  • Museum programming and tours
  • Museum strategic plan implementation
  • OHIL revitalization with MSIFN
  • Partnership with Lake Scugog Historical Society and archives
  • Film permits and promotion

Communications contact: media@scugog.ca

Scugog Shores Museum contact: museum@scugog.ca

Corporate Services

  • Council and committee meeting management
  • Customer service
  • Corporate accessibility plan (AODA)
  • Commissioners of affidavits
  • Livestock claims
  • Marriage licenses and ceremonies
  • Liquor licenses and Special Occasion Permits
  • Lottery licenses
  • Boat launch passes
  • Freedom of information
  • Information and records retention
  • Municipal elections (including Regional and School Board)
  • IT (information technology)
  • Network infrastructure
  • Cybersecurity
  • Technology support
  • IT strategic planning

Contact: clerks@scugog.ca

Development Services

  • Planning policy reviews
  • Development approvals
  • Proposed planning legislative changes
  • Engineering standards and design criteria
  • Plan reviews
  • Heritage grant programs
  • Support Heritage Advisory Committee
  • Advisory committee agendas and minutes
  • Building permit applications and inspections
  • Development charge reconciliation
  • Review and approve sign permits for businesses
  • Line fence viewers

Building contact: building@scugog.ca

Planning contact: planning@scugog.ca

Finance

  • Budget
  • Insurance and risk management
  • Billing and collection
  • Payment processing, balancing, and follow-up
  • Procurement oversight and advice
  • Statutory reporting
  • Annual financial reporting
  • Property tax billing and collection
  • Grant tracking and reporting
  • Asset management
  • Financial reporting
  • Payroll and benefits
  • Accounting analysis

Contact: finance@scugog.ca

Fire and Emergency Services

  • Fire and rescue operations
  • Fire code inspections
  • Emergency preparedness/management
  • Fire fleet maintenance
  • Public education
  • Fire administration
  • Fire station building maintenance
  • Burn permits
  • Fire recruitment
  • Fire plans review
  • By-law and parking enforcement, and animal control (in coordination with the Uxbridge-Scugog Animal Shelter)

Contact: fire@scugog.ca

Public Works and Recreation

  • Roads and Infrastructure repair and replacement
  • Asset management
  • Park and trail maintenance
  • Tree planting, maintenance, and removal
  • Recreation program operations and planning
  • Birdseye Pool operations and maintenance
  • Ball diamond maintenance and rentals
  • Facility rentals
  • Special event planning and review
  • Winter maintenance
  • Road Occupancy Permits
  • Parking lots
  • Capital projects

Public Works contact: works@scugog.ca

We are confident that these changes will enhance service delivery to residents. General inquiries can be directed to mail@scugog.ca or 905-985-7346.

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