Welcome to the Township of Scugog's Accessibility Page!

WE NEED YOU!!   The Township of Scugog is accepting applications for committee members for the Scugog Accessibility Advisory Committee.

The role of the Accessibility Advisory Committee is to provide advice to Township Staff and Council on a wide range of Municipal processes to help make public services and facilities accessible to everyone.  To apply, complete the Application for Appointment outlining your interest, experience and general knowledge concerning appointment to the Accessibility Advisory Committee.

Accessible Website

The Township of Scugog is committed to providing a website that is accessible to everyone, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website strives to be World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA compliant. Following these guidelines will help make the web more user friendly for all people.

While the Township of Scugog's website adheres to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Township of Scugog's website, please don’t hesitate to contact us.

Township of Scugog's Commitment 

The Township of Scugog is committed to ensuring that people of all ages and abilities enjoy the same opportunities as they live, work, play visit and invest in our community.

With the Township of Scugog's Accessibility Advisory Committee, the Township continues to identify, remove and prevent barriers for people with disabilities to be a welcoming and inclusive community by embracing accessibility and opportunity for all.


In June 2005, the Ontario Government passed the Accessibility for Ontarians with Disabilities Act (AODA), with a vision of a fully accessible Ontario by 2025.

 The Accessibility for Ontarians with Disabilities Act (AODA) has developed accessibility standards in five areas:

  1. Customer service standard
  2. Information and communications standard
  3. Employment Accommodation standard
  4. Transportation standard
  5. Design of public spaces (built environment)

Businesses and organizations in Ontario must follow these standards.

Integrated Accessibility Standards Regulation

As part of the AODA, the Integrated Accessibility Standards Regulation (IASR) requires the Township to:

  • Create policies and procedures
  • Create a multi-year accessibility plan
  • Prepare an annual status report 
  • Acquire goods and services that meet accessibility criteria
  • Provide staff training

The Township of Scugog's Accessibility Standards Policy and Customer Service Standards Policy, explain how Township achieves and maintains accessibility by meeting the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 and the Integrated Accessibility Standards, Ontario Regulation 191/11.

Reports and Plans

The Township of Scugog's 2018-2022 Multi-Year Accessibility Plan outlines what the Township will do to improve accessibility and meet AODA requirements.

To assist the Township of Scugog's Council and staff with this process, the Scugog Accessibility Advisory Committee (SAAC) provides advice on accessibility issues on a wide range of our municipal processes. Learn more about the Committee's accomplishments and their planned initiatives by reading our annual reports. 

Accessibility Compliance Report(s)

To ensure that businesses and organizations are complying with the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) accessibility standards, all public and private organizations are required to file online accessibility compliance reports with the Accessibility Directorate of Ontario every two calendar years. 

2017 Accessibility Compliance Report
2019 Accessibility Compliance Report
2021 Accessibility Compliance Report 

Residents with Disabilities

The Scugog Fire Department maintains a confidential database of residents with disabilities to provide assistance during an emergency situation. To ensure your safety during an emergency, it is vital that firefighters are aware of your individual needs. Should you wish to register, please call the Fire Hall at 905-985-2384.

Accessible Resources 

 Learn about the Township of Scugog's accessible locations.

Request accessible format

 With our continued commitment to meet the requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), we will work with you to provide an accessible format that meets your needs as outlined in the Township's  Alternate Formats Policy
If you are unable to access information on our website, or if you require further accommodation please see the Township's Accessible Format request form.

Some examples of accessible formats and communication supports can include:

  • Accessible electronic formats such as HTML, MS Word and Adobe PDF files
  • Large print
  • Reading the written information aloud to the person directly

Universal symbols

International Symbol of Accessibility (ISA)

Symbol of someone in a wheel chair (International Symbol of Accessibility (ISA))Many people recognize this symbol as it is often used to identify accessible areas, such as washrooms, parking spots, lowered counters, entrances, etc. However, it is actually meant to identify limited mobility, such as wheelchair use.

 Braille symbol
Six dots, brailleThis symbol can be found on printed matter that is available in Braille, including items such as publications and signage.
 Accessible print


 Large PrintPublications with this symbol identify items that appear in large print (16 to 20 point font size); or are available in this format, upon request.

Assistive listening systems

Symbol of an ear with dots, assistive listeningThis symbol identifies when an assistive listening system is available for an event, such as infrared, loop and FM systems.

Sign language interpretation
 Symbol of two hands signingThis symbol identifies that sign language interpretation is available at an event.
Closed captioning (CC)

Two letter C's, Closed CaptioningThis symbol will be used when a video is closed captioned for people who are deaf or hard of hearing.

Provide Feedback 

The Township of Scugog welcomes feedback on how we provide accessible customer service. Customer feedback will help us to identify barriers and respond to concerns. The Township ensures our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, upon request. Feedback may be provided in the following ways: